[Date]
[Name],
[Company and Address]
Dear Mr. / Ms. ————– [Name],
I would like to thank you for granting us the opportunity to try your ————- [Products], for a trial period. After careful consideration, we have determined that your ———– (product) is not suitable for our unique type of business, which demands simultaneous use of ————– , ———————- and specific identification inventory accounting regimes.
I regret, therefore, that we must ask for a return. I have enclosed the —————— (Products) and documentation.] Please forward a refund cheque to us at your earliest convenience.
Thanks again.
Sincerely,
[Name & Signature]