[Date]
[Name]
Company and Address]
Dear Mr. / Ms. —– [Name],
I am writing to you to commend the performance of one of your employees, Mr. / Ms. ————-[Name of employee], who works at your branch at ————-[Branch address].
I have been a customer of the Bank for about —– (no. of years), during which time I have worked with several managers and assistant managers. Most recently, the person responsible for my account has been ———- , [Name of employee].
I have found Mr. / Ms. ———- [Name of employee] to be professional, courteous and willing to accommodate above and beyond what I would come to expect from my branch representative. On numerous occasions, he / she has offered to deliver or pick up documents personally during his / her lunch hour or while on an appointment.
Thank you for allowing me the opportunity to express my satisfaction with Mr. / Ms. ————[Name of employee] service.
Best Wishes,
[Name & Signature]
